Returns Policy:

Clincher Hockey’s production Partner is Printify. Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Contact Us Form”  and provide a clear photo showing the issue.

Buyer’s Remorse

Please note that clincherhockey.com will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, a partial refund will be issued.

Shipping policy

Retail Orders

The standard (flat rate) shipping option is available for all sales channels and Print Providers. You can find our standard shipping rates and estimated delivery times on our Shipping Rates page.

Priority shipping is only available if the selected Print Provider offers this option, as indicated in the table below.

Orders can be upgraded to priority shipping for an additional charge. If you use Shopify (with the Printify Shipping Calculator) or WooCommerce, your customers will be able to see the priority option at checkout, if the Print Provider offers this option. Priority shipping can also be selected when submitting orders manually, if the chosen Print Provider offers it.

Trademark

The Clincher Hockey brand has been trademarked and cannot be reproduced for sale in any circumstance. We have a security team that checks the web for these occasions. The artist art work has also been patented.

Privacy:

We hope you enjoy our site and our products and for that reason we do not track or share of your personal information. We value your privacy and that is why a third party takes care of all financial transaction as per the host company rules.

Contact:

If you have any additional questions or concerns, please feel free to reach out at [email protected]

We have chat available in all of our social medias.

Happy shopping!